What we are doing to help people.
Intake, Assessment and Outreach
Intake, Assessment and Outreach
For many people with serious mental illnesses, starting the path to recovery is the most challenging – and most important – step on their journey. At Places for People, our Welcome Center and the services it offers give the people we serve the resources and the hope to build a successful recovery.
The Welcome Center is the gateway for services at Places for People. It has several roles:
- The Outreach Team seeks to connect with people who are homeless and living with an untreated mental illness. Because the symptoms of severe mental illnesses like schizophrenia can distort reality, individuals who are not receiving care may not realize they would benefit from assistance. Our Outreach Team visits sites where homeless people congregate – shelters, homeless encampments – and seek to engage individuals who exhibit signs of mental illness. Through careful and sensitive interactions, the Outreach Team works to bring them to Places for People for assessments and services.
- Assessment services, including developing a psychiatric diagnosis, help staff to determine individuals’ needs and prioritize services. Welcome Center staff work to address any immediate needs. (See more information about the intake process below.) New clients are connected to appropriate services quickly – whether related to trauma therapy, medical care, support groups, or to address specific goals, such as education or employment.
“How do I get started?”
To start the Intake Process, call (314) 615-9105, ext. 348, to schedule an appointment, or come to our Intake Walk-In Hours.
Intake Walk-In Hours
Monday – Friday, 8:30-11 a.m. and 1-3 p.m., at our 4130 Lindell Blvd. building.
We suggest an early arrival time due to possibility of a wait.
Please bring the following with you:
1) medical records from the past year showing substance use disorder or mental health diagnosis;
2) a list of current medications and current doctors, if any;
3) ID and insurance card(s) if any.
What Kind of Help Can I Receive?
We offer the following two kinds of services:
1) Outpatient services for substance use disorder or mental health disorder, which includes psychiatry and/or therapy;
2) Case management services for substance use disorder and/or mental health disorder. The individual treatment plan may include psychiatry, therapy, and care coordination, led by a dedicated team of case workers.
Am I eligible?
To be eligible for our services, one needs to have a mental health and/or substance use diagnosis.
Levels of Care
Levels of Care
Places for People believes that a major component of promoting recovery from serious mental illness and substance abuse disorders is recognizing that different people need different degrees of support and assistance. For that matter, the same person may need different levels of support at different times.
Places for People features three levels of care to meet the needs of the people it serves and, where appropriate, to gradually decrease their reliance on services. For individuals who want to reduce usage of services, we have safeguards in place to increase the intensity of services quickly, if an individual wants or needs more support.
- Assertive Community Treatment (ACT): The highest level of care we offer, our ACT Teams are specially designed to meet all of the needs of people with the most serious of mental illnesses and the most complex additional challenges. ACT is frequently referred to as a hospital without walls, providing all the services typically provided in a hospital setting but instead, in the community. In addition to community support workers, staffing for ACT teams include a psychiatrist, a nurse, a vocational specialist, an occupational therapist, a substance abuse specialist, and a peer specialist – an individual who is living with a mental health diagnosis who is now helping to provide services to individuals just beginning their journey towards recovery from severe mental illness. Places for People’s four ACT teams (of 10 total in the state) includes one team that specializes in helping people transition from the criminal justice system.
- Comprehensive Psychiatric Rehabilitation(CPR): Places for People’s CPR teams help people with serious mental illnesses progress toward personal recovery goals. While services can be intensive, the team model promotes individuals receiving psychiatric and medical services outside of the team, often in the community. The services that individuals receive vary depending on their interests and goals, but often include assistance with housing, medication management, financial management, assistance with daily living activities, assistance finding a job or completing an education, and health and wellness education. CPR services can be a bridge to Transition services, or they may be a long-term support system, depending on each individual’s needs and readiness to increase his or her level of independence.
- Transition: For individuals seeking to transition to lower levels of care–or to exit public assistance–we have structured programs to identify current or potential barriers to independence, to develop necessary skills (including managing an illness and employment), to assist in building a strong personal support system, and to ensure that access to increased levels of care are available, if needed.
- HIV Services: Places for People’s PATH team works with individuals who are HIV positive and have co-occurring mental illness and/or substance use concerns. The goal of the PATH team is to advance the health of those served by improving mental health, decreasing substance use, and improving access to physical healthcare.
Studies indicate that people with serious mental illnesses die an average of 25 years earlier than the general population.Typically, the causes of death are medical illnesses that were not treated or risk factors that could have been modified, including high blood pressure, diabetes, or substance abuse.
Accessing medical services has been a challenge in the past for people with serious mental illnesses. Often, mental and medical health services operated in separate, unconnected facilities. For someone with a serious mental illness, accessing multiple venues for assistance often proved to be unrealistic, resulting in untreated chronic illnesses.
At Places for People, medical services are readily available through innovative partnerships and an overall commitment to holistic health with a primary care clinic, on-site psychiatric services, and a pharmacy all located in the 4130 building of Places for People.
Health Care Home
Part of the Affordable Care Act, Health Care Home established a service and funding model for the integration of primary care into community mental health Centers. Individuals with chronic health needs who access mental health services via Places for People are connected with Health Care Home personnel who work with clients to coordinate their physical health care needs in conjunction with their psychiatric conditions.
Family Care Health Clinic
Family Care Health Centers Satellite Site, located inside the 4130 building of Places for People, opened its doors in February 2015. A doctor and medical assistant from Family Care Health Centers work on-site at the Places for People/Family Care Health Centers’ satellite office two days a week for a total of eight hours per week. The site includes two exam rooms that are equipped for a full range of medical services including testing lab samples to providing women’s well visits. Clients pay through a sliding scale. Those who have Medicaid benefits pay $2 for an office visit while those without Medicaid benefits have an out of pocket cost of $20 to see a physician. Donations provided by West Pine Pharmacy and St. Anthony’s Charitable Foundation underwrite the co-pay cost for those individuals with no financial resources.
Funding for the creation of the site was provided by a two-year grant via the Missouri Foundation for Health.
West Pine Pharmacy
Located within the 4130 building of Places for People, West Pine offers an on-site pharmacy, providing both psychiatric and medical prescriptions. It also offers clients the opportunity to learn how to order and receive prescriptions, lessons that can be transferred to community settings when the clients are ready to increase their independence. Pharmacy staff also work closely with Places for People clients to provide education about prescriptions and can advise community support staff or serve as a liaison to the prescribing doctor.
Places for People is also seeking to improve long-term health outcomes by promoting healthy activity. Our Wellness Center, launched through a donation of exercise equipment from Express Scripts and St. Anthony’s Charitable Foundation, serves hundreds of Places for People clients and staff annually.
Nurturing Children and Youth
Nurturing Children and Youth
Our goal in all of our programs for children and adolescents is to assist youths who exhibit behavioral disorders by connecting them with proper resources, and to address the surrounding family/environmental issues that pose a threat to a healthy process of transitioning through youth to adulthood. We offer an array of interventions to ensure that youths and their families are receiving the appropriate level of assistance for their specific situations. We use all of the youth’s natural resources to affect positive change.
The goal of all of these services is to build the resilience, skills, and positive support systems necessary to promote healthy development for children, youth, and those transitioning to adulthood. Our dedicated and qualified staff meet youths “where they are at” without judgement or criticism, with a focus on healthy lifestyles and alternatives to support sustainable recovery. Places for People is committed to a trauma-informed approach, and employees are encouraged to develop their cultural competence.
The following programs are available to children and youth under the age of 18 who live with a Severe Emotional Disturbance or a qualifying diagnosis as defined by the Missouri Department of Mental Health.
• Individual Therapy
• Family Therapy and Intensive Therapy
• Early Intervention, Prevention & Support Services
• Family Support Services and Advocacy Education
• Case management services (CPR)
• Family Stabilization – Family Outreach and Community Services
• Adolescent Substance Use Disorder Treatment
• Individual counseling to family members with children with substance use disorders (CRAFT)
• Crisis Intervention
• Psychiatric services
If you would like to learn more about receiving youth services at Places for People, please contact our Youth and Family Services Intake and Outreach Coordinator at 314-535-5600, Ext. 259.
For more information regarding the Incredible Years parenting program, please contact Kevin Wells at email@example.com.
The Recovery Center
The Recovery Center
Places for People’s day program, “The Recovery Center,” provides opportunities for individuals to work on health/wellness, social/recreational, and vocational/educational recovery goals.
Founded in 1975 and known for more than 40 years as the Club, this program was the first psychosocial rehabilitation center in Missouri. The Recovery Center program operates in the main floor PfP building at 4120 Lindell Boulevard. In this program, individuals build skills, develop interpersonal relationships, and support each other in a positive community environment.
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Substance Use Treatment
Substance Use Treatment
Often a substance use disorder can be a major barrier to recovery for a person living with a severe mental illness. Places for People offers individualized, trauma-informed services to those in need of active treatment or relapse prevention.
Services offered at Places for People as part of our Substance Use Disorder Outpatient Program include:
• Intensive Outpatient (Level II)
• Supported Recovery Service
• Individual Counseling
• Group Counseling
• Group Education
• Community Support
• Family Therapy
• Codependency Counseling
• Family Education
• Psychiatric services
• Crisis Intervention
• Medication Assisted Treatment
What is integrated treatment for co-occurring disorders?
In evidence-based, integrated treatment programs, participants receive combined treatment for mental illnesses and substance use disorders from the same practitioner
or treatment team.
Substance use disorders are common among people with serious mental illnesses and put people at risk for many other problems. Integrated treatment programs help you develop hope,
knowledge, skills, and the support you need to manage your challenges and to pursue meaningful life goals.
Our Integrated Treatment program fully supports you in your recovery process.
For many people living with severe mental illness, an important recovery goal is to be productively employed in a meaningful position. However, finding appropriate employment and maintaining it while living with a mental illness can be challenging.
Places for People provides Individual Placement and Support (IPS) to help people with severe mental illness get and maintain competitive jobs. Research demonstrates that IPS, an evidence-based practice, is the most effective way to assist and support competitive employment in the community for people with severe mental illnesses.
Support provided to clients seeking employment by PfP’s vocational specialists includes:
- Assistance with job searching
- Assistance with resume development
- Assistance with job applications
- Skill building and education to develop coping skills
- Counseling about and assistance to access appropriate benefits
- Ongoing support during employment to maintain position
Support provided by Places for People to employers:
Our IPS program is designed to meet employers’ needs, as well as clients’ needs. Accordingly, PfP’s vocational specialists reach out to prospective/current employers to address employers’ needs, including:
- Matching qualified candidates to open positions
- Providing assistance identifying appropriate accommodations
- Educating on tax incentives for hiring people with disabilities
- Providing on-site support if needed
- Educating staff about mental illness
Places for People provides Individual, Group, and Family outpatient therapies built on our strength in providing evidenced-based practices to address a diverse area of mental health needs.
Our goal is to provide high quality, integrated, results-oriented and cost-effective services, for adults (ages 18 and older) who would benefit from counseling services to improve health outcomes or quality of life.
Our outpatient treatment services are trauma informed, culturally intelligent and linguistically accessible. Furthermore, these services promote education about wellness, recovery and building
Places for People provides evidenced-based therapies for depression, anxiety, trauma, substance use, and other related mental health issues.
Our therapists are licensed in their fields of study and have many years of experience in serving individuals with complex mental health and emotional issues. Services are directed by an individualized treatment plan created collaboratively between the therapist and the person served. Our counselors and psychiatrists offer a caring and trauma-informed
approach to therapy.
Services are available during regular business hours, Monday through Friday, but can be arranged for alternative times, if needed.
Our Outpatient Therapy program accepts Medicaid, Medicare, Optum UHC, Home State Health, Missouri Care (A Well Care Company) and AM Better. For those without insurance, we offer a sliding scale.
To schedule an appointment or learn more about our services, please call 314-615-9105, Ext. 402.